Happy Yoga Wales Cancellation & Refund Policy
This policy outlines the terms and conditions for corporate, private, and individual bookings with Happy Yoga Wales, covering both client responsibilities and our commitments across all services.
Terms
The terms “session” and “booking” apply to all Happy Yoga Wales activities, including but not limited to yoga classes, retreats, workshops, and courses (both online and in-person).
Payments
Public Classes, One-to-One Sessions, Events & Workshops: Payment is required in full at the time of booking unless otherwise stated on the booking page.
Corporate Bookings: Clients will be invoiced for the full amount at the time of booking, with payment due upon receipt of the invoice.
Private Group Bookings: A non-refundable £50 deposit is required to secure the booking. The remaining balance must be paid at least 7 days before the scheduled session.
Pricing Adjustments: Prices may be adjusted, and promotional discounts may be offered at any time. No refunds will be given for price differences due to future promotions or reductions.
Corporate Cancellation Policy
Notice Requirements: Cancellations require at least 30 days’ notice to avoid a fee.
Late Cancellations: Cancellations made with less than 30 days’ notice will incur a cancellation fee of 50% of the original booking fee.
Force Majeure: If a session must be rescheduled due to unforeseen circumstances, it will be offered subject to availability. Happy Yoga Wales is not responsible for any related travel or income loss.
Public Class & One-to-One Rescheduling Policy
Refunds: Fees for public classes and one-to-one bookings are non-refundable.
Transfers: Requests for rescheduling will be considered on a case-by-case basis and are subject to availability.
Private Group Cancellation Policy
Notice Requirements: Cancellations made with at least 7 days’ notice qualify for a refund of any amount paid beyond the £50 deposit or the option to reschedule at no extra charge.
Late Cancellations: Cancellations with less than 7 days’ notice may be subject to a 50% cancellation fee.
Rescheduling: In certain cases, Happy Yoga Wales may offer rescheduling free of charge at its discretion.
Weather & Adverse Conditions
If Happy Yoga Wales must close due to adverse conditions (e.g., severe weather, pandemics, industrial action), no refunds will be issued, but affected bookings will be rescheduled.
Fee Transfer Policy
For both corporate and individual bookings, any transferred fees must be used within six months. After this period, fees will be forfeited.
Named Student Policy
Bookings are non-transferable between individuals. The booking name must match the attendee.
General Conditions
Session Timing: Attendees should arrive on time. If an early departure is needed, please inform us in advance.
Mixed Groups: Sessions may be mixed-gender. For single-gender preferences, please contact us before booking.
Photography: Photos/videos may be taken occasionally for promotional purposes, with permission.
Health & Medical Considerations
Attendees must disclose any relevant medical conditions that could impact participation. This information is confidential, and reasonable adjustments will be made where possible.
Failure to disclose conditions that later prevent attendance may result in forfeiture of fees.
Membership & Schedule Changes
Happy Yoga Wales reserves the right to adjust class schedules, membership offerings, or access to services. While we will provide an alternative of equal value (e.g., on-demand content or different class types), specific classes or services cannot be guaranteed for the full duration of a membership. Members will be notified of significant changes whenever possible.
If you have any queries regarding the Cancellation & Refund policy please get in touch via our contact form.